Privacy Policy of Spinsy

At Spinsy, we take your privacy seriously and are committed to handling your personal information in a fair, lawful and transparent manner. This Privacy Policy explains what data we collect, how we use it, how we protect it and what rights you have when you use Spinsy casino.

Who we are and scope of this Privacy Policy

This Privacy Policy explains how Spinsy, operating as an online gaming platform, processes personal information of visitors and registered players. By using Spinsy casino, you agree that your information will be collected and used in accordance with this Policy and applicable data protection laws.

Types of personal data we collect

We collect information that you provide directly to us, such as identification details, contact information and account data, as well as information generated when you use Spinsy casino, including gaming activity, payment details, device data and interaction with our services.

Account registration and verification data

When you create an account at Spinsy, we may ask for details such as your name, date of birth, address, email, phone number and, where required, copies of identification documents. We use this information to verify your identity, confirm your age and comply with legal and regulatory requirements.

Technical information, cookies and tracking technologies

When you visit Spinsy casino, we may automatically collect technical data such as IP address, device identifiers, browser type, operating system and usage statistics. We also use cookies and similar technologies to provide core site functionality, remember your preferences, improve performance and support analytics and marketing, where permitted.

How and why we use your personal data

We use your personal data to operate and manage your account, process deposits and withdrawals, provide customer support, personalise your gaming experience, ensure the integrity and security of our platform and fulfil our legal and regulatory obligations. We may also use data for responsible gaming measures, fraud prevention and internal reporting.

Legal bases for processing

We process your personal data on several legal bases, including the performance of our contract with you, compliance with legal obligations related to gaming, anti-money laundering and responsible gambling, our legitimate interests in operating and improving Spinsy casino, and, where required, your consent for specific purposes such as certain marketing activities.

Marketing communications and preferences

With your consent where it is required, we may use your contact details to send you information about promotions, bonuses and offers available at Spinsy casino. You can manage or withdraw your marketing preferences at any time through your account settings or by following the instructions provided in our communications.

Sharing data with third parties and service providers

We may share your personal data with carefully selected third parties who provide services to us, such as payment processors, identity verification partners, fraud and risk management providers, IT and hosting providers and professional advisers. These parties are required to process your data only on our instructions and to protect it appropriately.

Transfers of data to other jurisdictions

Where it is necessary to provide our services, we may transfer your personal data to countries outside your country of residence. In such cases, we take reasonable steps to ensure that appropriate safeguards are in place so that your information remains protected in line with this Privacy Policy and applicable data protection standards.

Anti-money laundering, fraud prevention and responsible gaming

To comply with anti-money laundering and counter-terrorist financing regulations, as well as to prevent fraud and promote responsible gaming, we may conduct checks using the data you provide and information received from third-party verification providers. These checks help us protect you, other players and Spinsy casino from misuse, abuse and unlawful activity.

How we protect your data

We implement technical and organisational measures designed to protect your personal data against unauthorised access, loss, misuse or alteration. These measures may include encryption, access controls, secure storage environments and regular monitoring of our systems, as well as staff training on data protection and confidentiality.

Data retention and storage periods

We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including any legal, regulatory, accounting or reporting requirements. Retention periods may vary depending on the type of data and applicable law, particularly in relation to gaming, anti-money laundering and responsible gambling obligations.

Your rights in relation to your personal data

Subject to applicable laws, you may have rights to access, correct, update or restrict the processing of your personal data, as well as to object to certain processing activities or request data portability. We will respond to such requests in line with our legal obligations and may ask you to verify your identity before acting on your request.

Account closure and data deletion

You may request to close your Spinsy account at any time through our available channels. After account closure, some data may still be retained for a period required for legal, regulatory and security purposes. Where possible and lawful, we will anonymise or securely delete information that is no longer needed.

Children and minors

Spinsy casino is not intended for individuals under the legal age for online gaming in their jurisdiction, and we do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal information, we will take reasonable steps to close the account and remove the data, subject to any legal obligations to retain certain information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the services provided by Spinsy casino. Any material changes will be communicated in an appropriate manner, and continued use of our services after such changes will constitute your acknowledgement of the updated Policy.

Contacting us about privacy

If you have questions about how Spinsy handles your personal data or if you wish to exercise your privacy rights, you can contact our customer support team through the available support channels. We will review and respond to your enquiry in a reasonable time and in accordance with our legal obligations.

FAQ

What personal information does Spinsy casino collect?
Spinsy casino may collect information you provide during registration and account use, such as identification and contact details, as well as technical data, payment information and gaming activity generated when you use our platform.
Why does Spinsy use cookies and tracking technologies?
We use cookies and similar technologies to ensure the site works correctly, to keep you logged in, remember your preferences, improve performance, analyse how players use Spinsy and, where allowed, support marketing and promotional activities.
Does Spinsy share my data with third parties?
We may share your personal data with trusted service providers such as payment processors, verification partners, IT and security providers and professional advisers, but only for purposes connected with operating Spinsy casino and in line with data protection requirements.
How can I access or update my personal data?
You can review and update certain personal details directly in your Spinsy account. If you need further assistance or wish to exercise additional rights concerning your data, you can contact our support team via the available support channels.
How long does Spinsy keep my information?
We keep your personal data for as long as needed to operate your account, meet legal and regulatory obligations and resolve any disputes. Once information is no longer required, we will anonymise or securely delete it where this is legally permitted.
Can I close my account and request deletion of my data?
You may request to close your Spinsy account at any time. Certain information may still need to be retained for specific legal and regulatory timeframes, but we will delete or anonymise data that is no longer required whenever reasonably possible and lawful.